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Just because there’s a flood doesn’t mean you have to dive in
Jeff Cram
I like your overall point, though. A CMS is not a salve for process or staffing problems within an organization.
I re-read my post, and I see where I didn't choose my words carefully. Of course a CMS can help folks who struggle with the logistics of content creation, delivery, and governance. Thanks for catching me on that. What I should have said is that, without a governing strategy that is built on people and process, it's not going to fix their problems.
Right on!
The question people should ask is "why are we on the web" and "what do we want to achieve there". Then make a plan.
If only..
That said, changing platform simply to get away from something else *can* be a good thing, as long as you don't marry the new platform. It might help us solve critical issues while letting us move on with our content work. It's not all bad.